Terms & conditions.
Your gear is made for you from the moment you order, so check sizes, name and number before paying: custom orders are final. The price at checkout is the full price, with nothing extra at delivery. If we deliver something that does not match what you ordered, report it within 14 days and we fix it for free. The clauses below spell this out.
1 · Who we are
These terms apply to every order placed with MORSA Racewear, registered in the Netherlands under KVK 81465033, reachable at info@morsaracewear.com. By placing an order you accept the version of these terms shown at the time of ordering. If any clause is found invalid, the rest remain in force.
2 · Ordering & production
All MORSA gear is produced to order. Orders are collected into weekly production runs; each run closes Friday at 23:00, after which your set is produced based on the design, colorway, sizes, name and number you enter at checkout. Production takes at most 3 weeks from the close of the run; larger orders may take the upper end of that range. An agreement exists once payment is confirmed and you receive the order confirmation by email. Placing an order is an offer to purchase; a contract is only formed once we accept the order. We may decline or cancel any order at our sole discretion without stating reasons, for example in case of suspected misuse, resale or pricing errors. If we cancel, you are informed without undue delay and any amount already paid is refunded in full within 14 days. Beyond that refund, no compensation is owed.
3 · Your order details
You are responsible for the accuracy of everything you enter: sizes, delivery address, spelling of the rider name and the number. What you type is what we print, exactly as confirmed at checkout, including capitalization. Review your order in the cart before payment. A wrong size or a typo in your own entry is not a defect and does not entitle you to a reprint, replacement or refund.
4 · Sizing
Size tables are published on the size guide page and are part of these terms. Choosing the right size is your responsibility; measure before ordering and size up when in doubt or when riding with an airbag system. Stated measurements carry a production tolerance of ±0,5 cm; deviations within that tolerance are not a defect.
5 · Custom orders are final
Because each set is personalized, orders cannot be cancelled, changed or returned after payment. Personalized products are excluded from the statutory right of withdrawal under EU consumer law (Directive 2011/83/EU) and Dutch law (art. 6:230p BW). This exclusion is shown before payment; completing checkout confirms you accept it.
6 · Prices & payment
All prices are in euros and include VAT. Prices shown in other currencies are indicative; the checkout amount in euros is binding. Payment is processed in full at checkout via the offered methods (iDEAL, Visa, Mastercard, PayPal). The price at checkout is the final price; any import duties or customs costs are borne by MORSA. In case of an obvious pricing error on the site, we may cancel the affected order before production and refund it in full.
7 · Delivery
Production takes at most 3 weeks from the close of the weekly run. Delivery then takes 5 to 10 working days within the EU. We ship worldwide; deliveries outside the EU can take longer depending on region and customs handling. Shipping is free on orders of 3 or more sets, otherwise €17,95. Stated times are indicative and not a fatal deadline; a delay does not entitle you to cancellation of a personalized order, except where mandatory law provides otherwise. If delivery fails because the address you entered was incorrect or the parcel is not collected, the costs of re-delivery are yours.
8 · Track your order
Every order passes six stages: received, printing, sewing, packed, shipped, delivered. You can follow them on your order page and we email you at every step. After shipping, the carrier's tracking is leading for delivery status.
9 · Risk & ownership
Risk of loss or damage passes to you at the moment of delivery. The gear remains our property until payment is received in full. Every shipment is tracked; if a parcel is lost in transit, we investigate with the carrier and send a replacement or a full refund once loss is confirmed.
10 · Defects & complaints
Inspect your order on arrival. Misprints, deviations from the order details you entered, manufacturing faults or transport damage must be reported within 14 days of delivery with photos to info@morsaracewear.com. Confirmed defects are resolved by reprint or replacement of the affected piece at no cost; if neither is possible within a reasonable time, we refund it. Minor color differences between screen renders and delivered fabric are inherent to displays and sublimation and are not a defect. None of this limits your statutory conformity rights.
11 · Care
Sublimated graphics are part of the fabric itself and will not crack, peel or fade under normal use and correct care. Correct care means: washing at 30°C with a regular detergent, pants turned inside out, dark colours with dark; drying on a hanger; treating stains with an oxygen-based stain remover only. Fabric softener, chlorine, tumble drying, ironing, pressure washers and bike cleaner are not permitted. Damage caused by incorrect care, by crashes or by abrasion counts as normal wear and is not a defect.
12 · Rider ID content
Rider names and numbers may not contain offensive, discriminatory or unlawful content, or names and marks you have no right to use. We may refuse such orders and will contact you before doing so; refused orders that have not entered production are refunded in full. You are responsible for having the right to use the name you submit.
13 · Team orders
Team orders are confirmed as one shared order with one delivery address. The person placing the order is our sole contact and is responsible for all sizes and rider IDs submitted. Individual riders within a team order have no separate cancellation rights; clause 5 applies to the order as a whole.
14 · Use & safety
MORSA racewear is sports apparel and is not certified protective equipment. It does not replace helmets, braces, boots or body protection. Motocross is inherently dangerous; ride within your ability and with proper protection. We accept no liability for injury resulting from the sport itself.
15 · Intellectual property
All designs, graphics, logos and content on this site remain the property of MORSA Racewear. Buying a set does not transfer any design rights, and designs may not be reproduced commercially.
16 · Force majeure
We are not liable for delays or failures caused by circumstances beyond our reasonable control, including material shortages, carrier disruptions or utility outages. Where such circumstances last longer than 30 days, both parties may dissolve the affected order; amounts already paid for undelivered orders are refunded.
17 · Liability
Our total liability per order is limited to the amount paid for that order, except in cases of intent or gross negligence, and without limiting rights you have under mandatory consumer law. We are not liable for indirect loss such as missed races or entry fees.
18 · Changes to these terms
We may update these terms; the version shown at the time of your order applies to that order. Material changes never apply retroactively to orders already placed.
19 · Applicable law & disputes
Dutch law applies to all orders and agreements. Contact us first at info@morsaracewear.com; most issues are resolved within a few days. Unresolved disputes go to the competent court in the Netherlands. EU consumers can also use the European ODR platform (ec.europa.eu/consumers/odr) or rely on the mandatory consumer protections of their own country.
MORSA RACEWEAR · KVK 81465033 · BTW NL003565891B86